📢 Creating engagements

What are engagements?

• An engagement is our term for posts that use a 3-step feedback loop.

• The engagement structure includes three steps to track a post through its lifetime: Open, Closed, and Outcome.

• Each engagement can be tailored by who sees it and who can engage on it: just your constituency, everybody on CivicBell, or only your eligible voters. By default, every resident in your constituency (regardless of age and nationality) can engage on your posts.

• CivicBell knows three kinds of engagements:
1. Info post: Essentially, the kind of post you are familiar with from Twitter and Facebook — they remain open indefinitely.
2. Discussion post: A post with a comment board that enables residents to give unstructured input. The comment board only stays open for a predetermined amount of time, so you can control how long you would like to receive input.
3. Survey post: Single- or multi-question surveys that, similar to discussion posts, only stay open a predetermined amount of time. The results are not shared with participants unless you would like to share them.

Start a new engagement

• On the right navigation select “Dashboard”.

• On the top-right select “Start New Engagement”.

• In the first “Type” dropdown, select your desired post: Info post, discussion post, or survey post.

• A step-by-step guide and videos for each of the types can be found here.